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  • Welcome to Melter Hotel & Apartments

    On this page you will find all the information you need about your stay with us.

    If you have any questions, you can always contact the reception from 6:30 – 20:00.

    Direct contact to our reception

    Do you have questions and want to reach us directly from the room? Then call +49 911 957 638 0 or write to us via WhatsApp:

    WhatsApp Chat with reception

     

    WLAN

    Network name: Melter_Guest
    Password: internet

    Reception

    We are available for you daily from 6:30 – 20:00.

    Check-in from 3 p.m. // Check-out until 11 a.m.

    Telephone number: +49 (0) 911 957 638 0

    Email: info@melter.xyz

    Breakfast

    The morning starts at MONKI, where you can enjoy a delicious breakfast every day.

    Choose our Melter Hotel breakfast for € 20,00 per person and
    person and day incl. a hot drink.

    Monday to Friday:
    06:30 – 10:00 a.m.
    Saturday, Sunday and public holidays:
    07:30 – 10:30 a.m.

    Important telephone numbers

    Night-time emergency service (e.g. if you lose your room card)
    room card):
    +49 (0) 9123 972 981

    Emergency call (ambulance & fire department):
    112

    Police:
    110

    Medical on-call service:
    +49 (0) 116 117

    Night access to the hotel

    Hold your room card to the sensor to the right of the entrance door and also to the reader in the passageway towards the elevator/staircase.

    Parking

    Due to our location in the middle of the pedestrian zone, we do not have our own parking spaces. We recommend the public parking garage “Katharinenhof”, which is only 5 minutes away, in Dörrersgasse, 90402 Nuremberg.

    Hotel guests can park there at a reduced rate: 1 day = € 15

    Tickets can be purchased at reception.

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    GYM

    You are welcome to use our fitness room daily from
    06:30 – 21:30 hrs.
    You will find it on the 1st floor at the end of the corridor.

    You can also practise the Melter Yoga Flow with the yoga mat in your room. Here are all the videos for you:

    Melter Yoga Flow

    Non-smoker

    The Melter is a non-smoking hotel. Should you nevertheless smoke in our hotel, we will have to carry out a basic cleaning and charge you 250 EUR for this.

    Laundry

    During your stay you can do your laundry free of charge around the clock. On the 1st floor – room 101 – you will find a washing machine, dryer, detergent, clothes horse as well as an iron and ironing board.
    If something needs to be professionally cleaned or ironed, we will be happy to help you.

    Luggage storage

    Of course you can store your luggage with us after check-out.

    Pets

    Of course you can bring your pet with you – we charge a surcharge of € 35.00 per dog/per day.

    If your dog is left alone in the room, please hang the “Do not disturb dogs” sign on the door so that our room service knows. Thank you!

    Late departure

    If you would like to sleep in or use the room after the regular departure time, simply ask our reception team about the availability of a late departure – we will be happy to see what is possible together.

    Additional room furnishings

    Are you still missing something in your apartment? We can provide you with the following on request, subject to availability:

    In the kitchen (only in apartments):

    • Microwave, kettle, toaster
    • Coffee pods, espresso pods and decaffeinated coffee pods

    In the room/apartment:

    • Adapter, iron & ironing board, clothes horse
    • Umbrella, slippers, additional clothes hangers
    • Additional pillows or blankets
    • Additional crockery/cutlery / teapot
    • Tea, milk & sugar, coffee pods
    • Make-up mirror

    Extra bed

    Baby crib (possible free of charge in every category)
    Extra bed or extra bed on the couch (for an extra charge / only possible in our Superior and Deluxe Apartments

    Hygiene articles

    Toothbrush & toothpaste, sewing set, shaving set, shoe polish sponge is available.
    Still missing something? Just get in touch with us.

    Beverages

    The first bottle of water in your room is on us. If you need anything else, you can get the following drinks at reception during our opening hours:

    • Wine spritzer (white/rosé) 0,33 l 3,80 €
    • Beer 0,33 l 3,20 €
    • Apple juice spritzer 0.33 l € 2.80
    • Coke 0.33 l € 3.00
    • Mineral water still 0.75 l € 3.50

    Alternatively, you can get drinks at Monki at any time during opening hours:

    Monki Menu

    Pillow selection

    Please let reception know which pillow you would like. If available, we can have it brought to your room. You can choose from:

    • Mühldorfer Refresh neck support pillow “Form”
      100% gel foam with a slightly cooling effect. Size approx. 40/60cm
    • Swiss stone pine pillow with Swiss wood shavings from Graubünden
      100% cotton with freshly planed Swiss stone pine shavings. Size approx. 40/60cm.

     

    Sustainability

    The Karl August concept is based on the sustainable and regional use of resources and materials.
    We can therefore point to many small and large examples where we are already acting in this spirit. Nevertheless, our next goal is to be officially certified as a GreenSign Hotel in 2024.

    Strong together for tolerance and integration.

    The Neighborhood Hotels believe in the power of community and want to make a positive contribution to society. That is why we are offering our guests the opportunity to become part of this initiative from 1 May.

    By foregoing daily room cleaning, our guests not only help the environment by reducing resource consumption and chemical pollution, but also support an important social initiative
    we integrate e. V.“.
    The association is committed to the integration of refugees and new immigrants as well as the promotion of international tolerance in all areas of culture and international understanding.

    With the waiver of room cleaning from 2 nights, we donate 2,50 EUR per night to the association.

    Thank you for your support.