All questions and answers about your stay

General questions about the hotel and hotel facilities:

What is the address of Melter?
The address is Melter Hotel & Apartments, Königstrasse 41, 90402 Nuremberg
How do I get to Melter by public transport?

Our hotel is located in the heart of the city center. The easiest way to reach us by subway is via Lorenzkirche station. From there it is only a 2-minute walk. But you can also walk to us from the main station in 5 minutes.

Are there parking spaces at the Melter Hotel?

As our hotel is in the middle of the pedestrian zone, we do not have our own parking spaces. However, we cooperate with the “Katharinenhof” parking garage. Guests can park there at reduced rates.

Please find here all information on your arrival by car as well as E-charging parking in the city center:

Arrival information

How many rooms does the Melter have?

We have 12 rooms and 41 apartments in 4 different categories in our hotel. These are located in the historic building on 4 floors.

When do I have to check in / check out at Melter?

We guarantee the rooms and apartments from 15.00 on the day of arrival. Check-out must take place by 11.00 am. We are of course happy to consider individual requests for early arrivals or late departures. You are also welcome to leave your luggage with us. Personal check-in is possible until 8 p.m., after which you can check in via our key box.

How long is the reception at Melter open?

Our reception is staffed daily from 06:30 to 20:00. After 8 p.m., however, you can still open the entrance door yourself with your room card. Check-in is also possible outside our opening hours. Please always inform us in advance of a late arrival so that we can send you all the important information for independent check-in on the day of your arrival. Please find all contact details here: Contact

How does the Keyboy work in the Melter?

On the day of your arrival, we will send you the codes and all important information on how to check in independently outside our opening hours by email.

Is Melter a non-smoking hotel?

Yes, the Melter Hotel & Apartments is a non-smoking hotel. Smoking is not permitted indoors. Ashtrays are available in the outdoor area

Is breakfast included in the price?

Depending on the rate booked, breakfast may or may not be included in the price. Please check this when you make your reservation. Of course, you can also book breakfast here on site on a daily basis. Please note that if you have booked a rate including breakfast, it cannot be canceled.

I am not a hotel guest. Can I still have breakfast in the restaurant?

Our Melter Hotel breakfast in our partner restaurant Monki is only offered to our Melter guests. Depending on availability, however, it is of course possible for our guests to be accompanied by external persons.

Is there a restaurant at Melter?

Right next to the Melter Hotel & Apartments is Monki Ramen, which serves Japanese cuisine. If you are looking for another restaurant, please ask at reception or take a look at our guide We will be happy to help you with recommendations.

Is there a hotel bar at Melter?

We recommend the drinks and cocktails in the Monki Restaurant, right next to the hotel. Alternatively, we also offer chilled drinks at reception until 8pm.

Can I book room service at Melter?

No, our serviced apartments offer cleaning but no room service. However, you can take food and drinks from the Monki to your room/apartment. We will be happy to clear up after cleaning.

Does my room at Melter has a minibar?

Each of our 41 apartments in our house is equipped with a fridge. During opening hours, you can buy drinks at our reception or get them at Monki.

How are the room facilities at Melter?

We have a total of 4 different categories. The rooms are equipped with parquet real wood flooring (suitable for allergy sufferers), air conditioning, multi-channel flat-screen TV, as well as free WiFi and a safe. All bathrooms have a rain shower, hairdryer and care products from the traditional Nuremberg brand Retterspitz.

Can I cook in my room at Melter?

Yes, we offer 41 apartments in various categories with fully equipped kitchenettes. You’ll find everything you need there. Hob, fridge, Nespresso coffee machines and hot water preparation, pots, cutlery, chopping board, cooking utensils but also a pasta strainer and salt and pepper.

We are traveling with a child, are there cribs in the Melter?

The Melter is perfect for a vacation with the whole family. In our spacious apartments with kitchenette, you can feel at home. Depending on the age of your child, you can either book a spacious room with a sofa bed or order an extra baby bed.

Are there rooms with connecting doors at Melter?

Yes, we also have a few rooms with connecting doors. We will be happy to check whether these are available for your period. Just let us know when you make your reservation.

Are there accessible rooms?

We have a disabled-friendly comfort apartment in our hotel. You are welcome to find out more on our website or simply ask us directly. In order to be able to respond to your individual needs, we always ask for information in advance.

Does my room at Melter has a vanity mirror?
At reception, we offer you a battery-operated make-up mirror that can be illuminated in 3 brightness levels.
We will charge you a deposit of €80 for this, which will of course be refunded when you return it to reception.
Is there a gym at Melter?
Yes, we have a gym on the 1st floor with various machines and weights. With your room card you have relaxed access and there is even a shower available. Open daily from 06:30 to 21:30
You will also find a yoga mat in the Aparmtents, which you can use in your room. Either for the Melter yoga flow (videos available on YouTube) or your individual exercises.
Can my dog come with me to Melter?
Yes, dogs are allowed in the hotel. There is an additional charge of 35 EUR per four-legged friend per night.
We will be happy to provide you with a dog mat and bowls in your room/apartment, subject to availability.
Is there a laundry service at Melter?

A washing machine and dryer are available in the Melter on the 1st floor free of charge. You will also find an iron, ironing board and, of course, washing powder.

Are there hotel vouchers for the Melter?

Yes, we offer value vouchers. These can be ordered on request by e-mail or directly on site. You will then receive them by post or you can pick them up directly from us.

Questions about your booking:

How can I change - cancel my booking?

Please always send us your cancellation or change requests in writing. Of course, we can give you information about your options over the phone, but we always need to receive the cancellation or change itself in writing by e-mail. All contact details can be found here: Contact

Until when can I cancel my stay at Karl August/Melter ?

This depends on the rate booked. Here we offer rates without a cancellation period or with a free cancellation (up to 1 day before arrival 6 pm). However, depending on the time of booking, the cancellation periods can also be longer, please check this when making your booking or in your booking confirmation.

How can I pay on the spot at Melter?

You can pay with all major debit or credit cards. Of course you can also pay in cash, but then in EUR.

Can I pay for my reservation in advance?

For our non-cancellable HotDeal rate, an advance payment of the total amount is due on the day of booking. You can pay for a stay with our flexible rate during your time at the Melter. A credit card is still required as a guarantee.

I'm staying longer in the city, are there also apartments in Melter?

Yes, we offer a total of 41 apartments that are perfect for a long stay. All detailed information are available online: Long Stay

Questions about your stay:

Can I hire bicycles at Melter?

We don’t offer bike rental, but we can recommend the VAG bikes. Simply download the app and start cycling.

What is the easiest way to get around Nuremberg?
Nuremberg is not that big. You can easily explore the heart of the old town on foot. Otherwise, you can get from A to B by underground, bus or streetcar.
We offer discounted 2-day hotel tickets for this. Just ask at reception.
What can I do in Nuremberg and the surrounding area?

A multitude of sights await you. Whether it’s a museum, the medieval castle or shopping. Nuremberg and the surrounding area is diverse and has a lot to offer. We have put together a few tips for you in our guide: Guide

Can I leave my luggage at Melter?

Of course. We will store your luggage while you are still on the road. Simply leave your luggage with us at reception. These must be collected by 20.00 in the evening

Can I unload directly in front of the hotel on arrival?

Our hotel is located in the middle of Nuremberg’s pedestrian zone. It is only possible to drive directly to the hotel for loading and unloading between 6:30 pm and 10:30 am.

What is the best way to get to the trade fair?

We recommend taking the subway to the trade fair. The Lorenzkirche station is only 3 minutes away from our hotel and the U1 underground line runs regularly and takes just 10 minutes directly to the exhibition center.

Business travelers and group requests:

Are there group conditions at Melter?

Yes, we offer group rates on request. Please send us an email to

Are there meeting rooms at Melter?

No, there is no conference room at the Melter. However, we will be happy to help you find a suitable conference location in Nuremberg so that you can plan your stay at the Melter.